When the user is already logged into the inquiry form, the algorithm runs an Inquiry Duplication Check to identify if the inquiry record is a duplicate.

If the logged in user is not associated with an existing household and the household email address entered by the user does not exist in the system, then a new household is created upon inquiry form submission.

If the logged in user is not associated with an existing household but the email address already exists in the system, then the user receives an error message to contact the school.  The school can then connect the user to the appropriate household record.

To troubleshoot potential issues, see Application Online Record Check.

See also
Contact    User   

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    PCR Educator School Information System is an online database engineered for schools and universities to deliver the highest level of flexibility, unique experience, transparent communication and customized design.