Online Support
Ticket System -
You can submit a support ticket
here.
E-mail Support -
You can email your dedicated account consultant or to our general support
here.
Online Chat
- You can access live chat from the hours of 8 am to 7 pm ET at the bottom right of this screen
Telephone Support
301-947-7380
Frequent Software Updates
We continuously improve our products by adding new features, often suggested by our users. You do not need to download new software releases since our hosted solution automatically distributes all updates.
Flexible Software Training Options
Although PCR Educator is designed to be easy to use, we offer a wide range of training services including online resources, videos, webinars, web training and onsite training.