99.987% uptime·0 security breaches·35+ years in education·Built and supported in the U.S.
Posted October 03, 2018
Reconciling Customer Balance to General Ledger
- Navigate to Finance > Ledger > Chart of Accounts screen.  This screen shows ledger balance for each account.
- Search for the appropriate Accounts Receivable account.
- At the top of the screen, there is a “Date” field.  Enter the date to match the date you specified in the Customer Balance screen.
- Compare the General Ledger balance against the Customer Balance to confirm they match.  If they do not match, review Identifying Discrepancy In Accounts Receivable Reconciliation to identify a possible cause for any discrepancies.

Note:  The General Ledger screen only takes into account posted transactions.  Therefore, if you are reconciling the Customer Balance screen to the General Ledger, do not include unposted transactions in Customer Balance Configuration screen.
Update

Streamlined Selector and Widget Configuration

1 min read · Updated April 26, 2026

Was this article helpful?

Your feedback goes to the team that maintains this article.

Thanks. We use this to improve the article.

Still have questions?

Live chat is staffed weekdays 8 am to 7 pm ET. Tickets get a response within one business day.

Open a ticket

New to PCR Educator?

If you landed here from a search and want to see what PCR can do, the demo is the fastest way in. Thirty minutes, no commitment.

Book a demo