99.987% uptime·0 security breaches·35+ years in education·Built and supported in the U.S.
Posted August 31, 2022
Why is the student's financial aid not showing in the (Re) Enrollment Contract?
Financial aid not appearing in the (Re) Enrollment Contract is typically caused by a configuration mismatch. Check the following:

- Verify that the academic year on the Financial Aid Award matches the (Re) Enrollment Contract year.
- Verify that the accepted amount field is not already filled in. If an accepted amount is present, the contract will not apply the awarded amount.
- Verify that the Financial Aid Category does not have Contract Behavior set to Ignore.
- Clean the student's (Re) Enrollment Contract Options. If the contract was opened before financial aid was awarded, the aid will not appear until the options are cleaned.
Update

Streamlined Selector and Widget Configuration

1 min read · Updated April 26, 2026

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