99.987% uptime·0 security breaches·35+ years in education·Built and supported in the U.S.
Posted December 21, 2018
Why is a student not showing when a parent logs in to the (Re) Enrollment Contract application?
A student not appearing in the (Re) Enrollment Contract application typically indicates a missing configuration. Check the following:

- Verify that the student has a grade level specified for next year.
- Verify that the student meets the Student Criteria on the (Re) Enrollment Contract Settings page.
- Check the Household Status and Bill To Households settings to confirm the student's household qualifies.
- If the student is in Admissions but not yet enrolled, verify that the admissions record has a Ready For Contract action with an appropriate academic year.
- Confirm that the student qualifies for at least one (Re) Enrollment Contract Profile.
Update

Streamlined Selector and Widget Configuration

1 min read · Updated April 26, 2026

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