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Posted June 28, 2024
Handling Voided Receipts on Deposits
After a receipt is voided, if it was created by auto-pay (for payments created after 6/18/24), you can associate it with a deposit on the date of the void for the same payment processor.

Features:
  1. Void Count and Net Deposit Columns: The deposit list now includes two new columns:
    • Void Count: Displays the number of voided receipts associated with the deposit.
    • Net Deposit: Shows the net amount of the deposit after accounting for voided receipts.
  2. Associated Voids Dashboard Element: You can include an Associated Voids dashboard element to view voided receipts linked to the deposit. This element provides a clear and organized view of all voided receipts, enhancing transparency and ease of tracking.
Steps to Handle Voided Receipts
  1. Void a Receipt:
    • If a receipt needs to be voided, follow the standard procedure to void the receipt.
    • Note: This functionality applies to auto-pay receipts created since the 6/18 release.
  2. Associate with a Deposit:
    • Once a receipt is voided, it can be associated with a deposit on the date of the void, provided it is for the same payment processor.
    • This ensures that the voided receipt is accurately reflected in the deposit records.
  3. Review Deposits:
    • Navigate to the deposit list to review the updated columns:
      • Void Count: Verify the number of voided receipts for each deposit.
      • Net Deposit: Check the net deposit amount after void adjustments.
    • Add the Associated Voids dashboard element to your view. This will display all voided receipts connected to the deposit, making it easier to manage and reconcile your records.
Update

Streamlined Selector and Widget Configuration

1 min read · Updated April 26, 2026

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