Phone, chat, ticket, and email support from a team that knows school operations. Free training included with every account.
Speak directly with a support specialist who knows the platform. No call centers, no scripts — our team works in education software and picks up the phone.
Submit a detailed ticket for complex issues or configuration questions. Our team triages by severity and responds with a full written resolution — not a canned reply.
Email your account consultant directly for questions specific to your institution's setup. Or reach general support for anything platform-wide.
Quick questions answered in real time from the platform interface. Available during business hours via the chat icon in the lower right corner of any PCR page.
Every PCR Educator account includes live product training and access to our on-demand video library. No upsell, no separate contract.
Scheduled sessions with a PCR specialist covering your modules. Free for all customers.
Recorded walkthroughs for every major workflow, organized by module and role.
A structured multi-week program covering data migration, configuration, and staff training.
Free for all customers — register and join live or watch the recording
Submit and track support tickets, watch webinar recordings, connect with other PCR schools, and access your account documentation.
"PCR Educator's support has been phenomenal. Their quick responses and expert advice have kept our school running smoothly. Whenever we have an issue, they're there immediately."
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